General Information
This page contains basic information about booking, accommodation payment, and additional services at Diamond Apartments.
We recommend reviewing the booking conditions in advance in order to properly plan your trip and avoid misunderstandings during check-in.
How to Book Accommodation
You can book accommodation at Diamond Apartments through the website, by phone, email, or through available booking services.
When booking, you must specify the dates of stay, number of guests, selected room category, and contact details.
After processing the request, the administration confirms room availability and provides accommodation conditions.
Booking Confirmation
A booking is considered confirmed after the terms have been agreed upon and confirmation has been received from the administration or booking service.
The confirmation specifies the dates of stay, room category, cost, payment terms, and cancellation conditions.
Accommodation Payment
The cost of accommodation depends on the room category, dates of stay, number of guests, selected rate, and additional services.
Payment is made in accordance with the booking conditions and current Diamond Apartments rates.
Booking Cancellation
Cancellation rules depend on the selected rate and booking conditions.
Some rates may provide free cancellation before a certain deadline, while others may include partial retention of the cost or full payment in case of late cancellation.
Before confirming your booking, we recommend carefully reviewing the cancellation conditions.
Changing Stay Dates
If you need to change your stay dates, please contact the administration as early as possible.
Date changes are possible subject to room availability. The final accommodation cost may change depending on the new dates and selected rate.
Deposit
A security deposit may be required upon check-in. It is used as a guarantee of property safety and compliance with accommodation rules.
The deposit is refunded after check-out provided there is no damage, outstanding payment, or violation of accommodation rules.
Additional Services
Additional services are provided upon guest request and may be charged separately.
The cost and availability of additional services should be clarified in advance with the Diamond Apartments administration.
Payment Questions
If you have questions regarding accommodation cost, deposit, booking cancellation, or additional services, please contact the administration before check-in.